Privacy Policy
Last updated: 2 November 2026
In short
- Gridgo has no accounts. We never ask for your name, email, contacts, photos or location.
- Your progress, coins and settings are saved on your device.
- The game shows ads from Google AdMob. In the EEA, UK and Switzerland, ads are personalised only if you agree.
- We collect anonymous usage and crash data to make the game better.
Who we are
Gridgo ("the game") is made by Ujjwal Technolabs ("we", "us") and published on Google Play by FlexiCommerce, a product of Ujjwal Technolabs. This policy explains what information the game uses on Android and iOS, and why. For questions, write to deepak@flexicommerce.in.
Information stored on your device
Your game progress (levels, stars, scores, coins, themes, achievements, streaks and the game you are playing) and your settings (sound, vibration, language, accessibility) are stored only on your device. They are not sent to us. Uninstalling the game deletes them.
Advertising
Gridgo is free and shows ads through Google AdMob. To show and measure ads, Google may collect your device's advertising ID, IP address, device and app information, and how you interact with ads. Some ads are optional: you choose to watch them for a reward.
- In the European Economic Area, the UK and Switzerland, the game asks for your consent before ads are personalised. You can change your choice at any time in the game's settings.
- On iOS, the game asks for permission before it can track you across other companies' apps and websites.
- You can reset your advertising ID or opt out of personalised ads in your device settings.
How Google uses this data: policies.google.com/technologies/partner-sites.
Usage and crash data
To understand how the game is played and to fix problems, the game sends anonymous usage events (for example: a level started or won, the tutorial finished, session length) and crash reports, together with the device model, operating system, app version and language. These are linked to a random ID created when the game is installed, not to your identity. We keep this data for up to 12 months. Our analytics provider is PostHog.
Purchases
In-app purchases are handled by Google Play or the Apple App Store. We receive a confirmation of the purchase, never your payment details.
Google Play Games
If you choose to sign in with Google Play Games, leaderboards and cloud save use your Play Games profile, under Google's Privacy Policy.
Notifications and sharing
Daily reminders are scheduled on your device and only if you turn them on. When you share a result card, the image is made on your device and goes only where you choose to send it.
Children
Gridgo is meant for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.
Your choices and rights
- Change your ad consent in the game's settings, and your advertising ID in your device settings.
- Ask us to delete the usage data linked to your device, or ask what we hold, by emailing deepak@flexicommerce.in.
- Uninstall the game to remove everything stored on your device.
Changes
If this policy changes, we will update this page and the date at the top.